Q: What is the rationale for GoogleVoice allowing people to port these numbers out? After all, GV is a free service for the most part.Ī: GoogleVoice BENEFITS from the rules requiring OTHER phone companies to port numbers TO GoogleVoice. However, it seems hit-or-miss to try to get her attention in the GV forums. He was similar to the ROTC cadet at the end of "Animal House" who ran down the street during the Homecoming Parade chaos yelling "Remain calm! All is well!"ī) One employee named Ilya WAS helpful to people, closing down the GV accounts on request, and making sure that GV did not reassign the phone number to someone else. Two different things happened:Ī) One Google employee literally could NOT intellectually understand the issue. On the GV forums, customers would request resolution of this situation. This has been discussed repeatedly on the GV forums.Īs you know, GV has no meaningful customer service. When GoogleVoice users call (or text) the number, such calls/texts will continue to be routed through the GoogleVoice system.
In other words, INTERNALLY GoogleVoice will act as though the outbound port never happened. Moreover, the original GV phone number will CONTINUE to be listed on that account by GV. But since the potential difficulty will mostly be on the new provider's side of the street, why not ask the new provider? Maybe they can make the appropriate customizations when submitting the port requests to GoogleVoice's CLEC.Īfter you port out of GV, your GV account will continue to exist. I can't answer your question with total certainty, but I believe that there needs to be at least somewhat of a match on the name. Pandora, I ported a number away from GoogleVoice.
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